iFLYTEK Translator Enhance Cross-Language Communication for International Travelers at Shanghai Pudong International Airport

iFLYTEK Translator have recently been introduced at the "One-Stop Service Center for Foreigners" at Shanghai Pudong International Airport. Utilizing iFLYTEK's proprietary multilingual intelligent voice technology, these Translation Machines offer enhanced cross-language communication services for international travelers, contributing to the development of the airport to be a high-level international aviation hub.

Eliminating Language Barriers and Connecting with Global Travelers

The gradual easing of China's entry policies has significantly boosted the inbound tourism market. As a key international transportation hub, Shanghai has seen a surge in international visitors. To better accommodate and serve travelers from around the globe, Shanghai Pudong International Airport has launched the nation's first "One-Stop Service Center for Foreigners."

The center assists passengers from various countries daily, often facing challenges such as inefficient communication and difficulty in obtaining information due to language barriers. The introduction of iFLYTEK Translator effectively addresses these issues. These Translation Machines support online translation for over 200 countries and regions and recognize 35 languages. When foreign passengers make inquiries, the iFLYTEK Translator automatically identifies the language, swiftly breaking down communication barriers.

In practical use, the dual-screen design of the iFLYTEK Translator facilitates more relaxed and intuitive communication. During conversations, both staff and foreign passengers have their own screens, making translation results clear and easy to follow. This two-way interactive design not only enhances communication efficiency but also makes foreign passengers feel more respected and cared for. Even in areas with unstable airport network signals, the iFLYTEK Translator's built-in offline translation function ensures smooth communication between staff and foreign passengers.

The iFLYTEK Translator is powered by the iFLYTEK SPARK Large Model, which includes a Spark Q&A assistant function. This assistant serves as both a chat companion and an encyclopedia, focusing on encyclopedic Q&A in five major areas: tourism, education, business, industry, and culture.

Empowering with AI to Support National Open-Door Policy

Language interoperability is fundamental to international exchanges. Since its inception, iFLYTEK has been dedicated to researching core artificial intelligence technologies such as intelligent speech, natural language processing, and cognitive intelligence, and has developed the iFLYTEK SPARK Large Model.

As technology continues to advance, iFLYTEK actively promotes the research and industrial application of original core artificial intelligence technologies, striving to "enable machines to listen, speak, understand, and think, and to build a better world with artificial intelligence." The use of iFLYTEK Translator by staff at the "One-Stop Service Center for Foreigners" at Shanghai Pudong International Airport to assist global tourists not only adds a "technological warmth" to the service but also facilitates seamless communication between China and the world, supporting the country's opening-up policy with the power of AI.