iFLYTEK CSR Mission

iFLYTEK continues to explore technology in healthcare, making high-quality medical resources more accessible and fairer to alleviate the shortage of nearly 400,000 general practitioners in China and make up for the lack of qualified county-level primary care doctors. In 2017, iFLYTEK's “Intelligent Medical Assistant” robot became the first in the world to pass the national clinical physician written exam, surpassing 96.3% of human candidates. iFLYTEK built the robot with an AI-assisted diagnosis and treatment system and further created AI assistants for doctors to improve diagnostic and treatment capabilities. The AI health assistants are also matched with residents to enhance the accuracy of diagnoses and manage health effectively.

The Intelligent Medical Assistant provides advanced functions such as medical record quality control, assisted diagnosis, rational drug use, and medical knowledge retrieval for doctors to ensure high-quality primary healthcare. Currently, the Intelligent Medical Assistant is utilized in more than 380 districts and counties in China, providing over 500 million assisted diagnostic suggestions and identifying over 40 million cases of unnecessary prescriptions. The Intelligent Medical Assistant helped correct diagnoses for 635,000 patients this past year alone.

iFLYTEK seeks to revitalize rural areas by building AI employment workshops—fostering information technology and education to drive employment and improve people's livelihood.

By leveraging its advantage in technology empowerment and focusing on the data annotation industry, iFLYTEK has helped lift localities out of poverty. The combination of industry, technology, and drive has opened new paths for rural revitalization.

To preserve local accents and pass down culture, iFLYTEK is committed to protecting dialects as an important cultural medium for communication.

The iFLYTEK Input Method initiated the "Dialect Protection Program" in 2017 to innovate dialect protection through AI. Since 2021, the iFLYTEK Input Method and iFLYTEK Suzhou Research Institute have collaborated with Studio Shenlouzhi to release the “Gusu Trivial Records” short films. The short films use technology to dub the Suzhou dialect, combine modern images with ancient local accents, and fully integrate short videos and modern new media technologies to creatively preserve traditional cultural heritage through text, sound, and video formats.

In December 2021, the dialect cultural short film, “Gusu Trivial Records: Gold-Thread Garments,” was released online. In March 2022, the second dialect cultural short film, “Gusu Trivial Records: Lazy to Paint Eyebrow,” was released. The final dialect cultural short film, “Gusu Trivial Records: Celestial Maiden,” was released in August 2022.

These films aim to engage interest in traditional culture through innovative dialect expressions. Since the “Gusu Trivial Records” release, over 1.9 million have viewed the short films, and over 100,000 have participated in their interactive components. The films were promoted as part of the broader "Suzhou Dialect Special Plan."

iFLYTEK achieved barrier-free communication at Beijing's 2022 Olympic and Paralympic Winter Games. As the official, exclusive automated translation software supplier of the Olympic and Paralympic Winter Games Beijing 2022, iFLYTEK provided technical products such as translators and conference transcriptions for the Games.

iFLYTEK fully supported exchanges among athletes, coaches, tourists, and volunteers from different countries and regions during the Olympic Games to achieve barrier-free communication inside and outside the stadium. iFLYTEK's efforts and translation services received praise from the Organizing Committee and Olympic champions, including Eileen Gu (Gu Ailing) and David Wise.

The iFLYTEK transcription system alone was used in nearly 50 offices in various departments, providing more than 1,000 barrier-free communication services. Additionally, iFLYTEK provided translation devices to media representatives, athletes, and volunteers to assist with their interactions.

iFLYTEK's mission is to make technology a standard utility like water and electricity to support entrepreneurs pursuing their innovations.

iFLYTEK has worked to aid entrepreneurs by summarizing and integrating its industrial chain resources and managing and supporting individual teams. iFLYTEK's industrial ecological platform actively provides entrepreneurs with resources and suggestions to improve the probability of successful entrepreneurship.

By the end of December 2022, the iFLYTEK Open Platform has opened 545 products and capabilities, gathered 3.805 million developers, and created more than 1.595 million applications, covering over 3.7 billion terminal devices. The platform includes over 717,000 college students and has linked more than 5 million ecological partners.